In using the Olive Tree services, you are deemed to have accepted the Terms and Conditions of the agreement listed below. Olive Tree reserves the right to modify these terms and conditions at any time. If you have any queries about these terms & conditions or have any comments or complaints on or about the website, please email us at info@olive-tree.in Please read the following terms and conditions before proceeding.

  1. By Registering or successfully transacting on www.olive-tree.in, you hereby agree to receive updates about our products and your orders. All shoppers have to register and log in for placing orders on the website. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication through and newsletters through email, SMS and WhatsApp upon registration.
  2. We strive to provide correct product and pricing information but human typographical errors can occur, in such cases, Olive Tree reserves the right to refuse or cancel the order.
  3. Price of our products keeps changing frequently, you will be charged at the prices that were applicable at this time of order.
  4. All fresh produce items are sold on estimated weights. Actual product weight may vary. Final invoice will be as per actual weight.
  5. Our fresh produce is currently delivered only in Delhi.
  6. Olive Tree reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order.
  7. We have provided the estimated time to deliver the products and we do everything to meet the deadline but the actual time can vary because of some circumstances beyond our control.
  8. The Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement.
  9. Return policy: Naturally grown produce may occasionally be uneven in shape and not overly or unnaturally shiny. This is so since it is produced without chemicals, colours and other harmful things that typically make it big, glossy and consistent in shape. But it is great on the inside :)

We double check the produce before packing it. However if you feel there is a quality or other issue with your order, please send us a refund request via WhatApp or email along with photographs, within 24 hours of delivery. We will either refund what you have paid or add a credit to your name on the next delivery.